Delete your account
How to permanently delete your Cool AI Photos account and data.
From the app (fastest)
- Open Cool AI Photos
- Go to Settings
- Scroll to the bottom and tap Delete Account
- Confirm — this takes effect immediately
Without the app
If you no longer have the app installed, email contact@enginearc.co.uk from the email address on your account (if you registered one) and ask us to delete your account. We'll confirm and complete the deletion within a reasonable time, and no later than local law requires.
What gets deleted
- Your account record (email, if you registered one, and password hash)
- Your saved AI-generated results and gallery
- Your device identifiers linked to the account
Deletion is immediate and cannot be undone.
What isn't affected
- Any active subscription — cancel it separately in your Google Play or App Store account settings, or it will continue to renew even after your Cool AI Photos account is deleted.
- Purchase records held by Apple or Google — those live on their platforms under their own retention policies, not ours.
- Basic server logs kept briefly for security purposes, which don't identify you once your account is deleted.